Delivery And Returns
At Fox and Fern Designs, we aim to make your shopping experience as smooth and enjoyable as possible. Here’s everything you need to know about our delivery and return policies.
Frequently Asked Questions
Find answers to common questions about our delivery methods, return policies, and packaging practices. We're committed to providing clear and helpful information to ensure your peace of mind.
What are your standard delivery options and how much do they cost?
We use Royal Mail for our standard deliveries. Items are usually shipped within 24 hours.
What is your return policy if a customer isn't happy with their purchase?
We offer a 7-day return policy. If you are not completely satisfied with your purchase, you can return it within 7 days for a refund or exchange. Please send us a message on the contact page to start the return process. All returns are at BUYERS OWN COST.
Do you deliver your products throughout the UK, or are there any areas you don't cover?
We deliver our country-inspired kitchenware throughout the UK. Shop now
How do you package your kitchenware to ensure it arrives safely and undamaged?
We take great care in packaging your kitchenware to ensure it arrives safely. We use packing chips, bubble wrap, and sturdy cardboard boxes to protect your items during transit.
Need More Help?
If you have any further questions or need assistance, please don't hesitate to contact our customer support team.
